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Treat Search Firms Like Clients
From Legal Network News
How long does it take you to return a client's phone call? How long does it take you to return a search firm's phone call? If you are like many hiring authorities, you respond to the client's call within minutes or hours and yet, the search firm's call may not get returned for days. Why the disparity? The client pays the bills and can have an impact on the bottom line. But, the headhunter also impacts the bottom line by finding attorneys qualified to do the client's work.
Search firms are a valuable resource for finding talented attorneys who can make significant contributions to your firm. The way that you treat the search firm can mean the difference between top candidates going to your firm or to a competitor. Be selective about the search firms you choose to work with and then treat them like clients:
Invite them in for an office visit so that they can learn about the firm's history, practice areas and corporate culture.
Introduce them to the attorneys so they can get to know key people and personality types.
Include them in your client functions so that they can learn more about your firm and attorneys.
Share your long term goals with them so they can focus on the big picture as well as individual placements.
Respond to calls in a timely manner- they are not trying to pester you, they want to get feedback to be certain that you don't lose potential candidates!
Pay your bills promptly!
These steps will enable the search firm to adequately market your firm, practice areas and attorneys and recruit top talent. If the search firm is sold on you, then they will better sell you to candidates!